Claims – SFM | DirectWorkComp

Reporting Claims - SFM

How to Report a Claim

Injured Employee Hotline

Scroll down to the "report an injury" and make sure you have your policy number & date of injury.

sfmic.com

Customer Service Center

If you report during business hours, choose the report-only option (Option 1) if your employee does not need to speak with a nurse. If the employee is not sure whether to get medical treatment, choose Option 2 so the employee can talk to a nurse, and also report the injury.

(855) 675-3501

Checklist of Questions to Ask

Before Reporting a Claim

Time, date, and where the injury occurred
Cause of the injury (Ex: slip, struck-by, chemicals, etc.)
The body part that was injured
Has that body part been injured in the past
How did the injury happen (ex: on a ladder, lifting, etc.)
Any witnesses present: their names & contact information

Nurse Triage Program

By calling the Injured Employee Hotline, SFM connects employees to nurses who will recommend the appropriate level of care

Get Started

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