Claims – SFM | DirectWorkComp

Reporting Claims - SFM

How to Report a Claim

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Injured Employee Hotline

Scroll down to the "report an injury" and make sure you have your policy number & date of injury.

sfmic.com

Customer Service Center

If you report during business hours, choose the report-only option (Option 1) if your employee does not need to speak with a nurse. If the employee is not sure whether to get medical treatment, choose Option 2 so the employee can talk to a nurse, and also report the injury.

(855) 675-3501

Checklist of Questions to Ask

Before Reporting a Claim

Time, date, and where the injury occurred
Cause of the injury (Ex: slip, struck-by, chemicals, etc.)
The body part that was injured
Has that body part been injured in the past
How did the injury happen (ex: on a ladder, lifting, etc.)
Any witnesses present: their names & contact information

Nurse Triage Program

By calling the Injured Employee Hotline, SFM connects employees to nurses who will recommend the appropriate level of care

Get Started

Take the work out of Work Comp and get an instant quote, so you can get back to business.